At TrueWebtools, we strive to provide high-quality downloadable digital products to our valued customers. However, due to the nature of these products, we have a strict no refund policy in place. It is important to understand and agree to the following terms before making a purchase:

1. Non-Refundable Downloads: Once a digital product has been downloaded or accessed, we are unable to offer refunds or accept returns. This policy ensures that our customers receive the product immediately and enjoy instant access to its content.

2. Exception for Non-Functioning Products: We take product functionality seriously. In the rare event that a digital product is completely non-functional or unusable, we will assess refund requests on a case-by-case basis. Please contact our support team within a reasonable timeframe if you encounter such an issue.

3. Pre-Purchase Inquiries: We encourage customers to thoroughly review product details, specifications, system requirements, and any available demos or image previews before making a purchase. If you have any questions or concerns regarding a specific digital product, our support team is available to provide assistance. We recommend reaching out to us prior to completing your purchase to ensure that the product meets your expectations.

4. Membership Plans and Expectations: Refund requests for any Membership Plans will not be entertained if any product included in the plan has already been downloaded or if certain products do not meet your expectations. We advise carefully reviewing the products included in the Membership Plan before making a commitment.

Our support team is available 24/7, if you have any question or need help in installing or configuring digital products purchased on the website, please don’t hesitate to contact us at support@truewebtools.com

We appreciate your understanding and cooperation regarding our no refund policy for downloadable digital products. Our goal is to ensure a seamless and satisfactory experience for every customer. If you have any questions or need further clarification, please do not hesitate to contact our support team.